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TechieBears

Product · Courier Portal

Courier management software that runs your whole network

Bookings, AWB labels, pickups, hubs, delivery staff, live tracking and COD — in one portal for your team, your branches and your customers.

  • Customer, branch & admin portals
  • Delivery-staff mobile app
  • White-label ready

The problem

Built for how courier businesses actually work

01

Bookings over calls & chats

Customers book online or by API, with instant rates and labels — no manual entry.

02

“Where is my parcel?”

Live status and tracking links cut support calls and build trust.

03

Scattered branches

Hubs, branches and franchises work in one system with clear hand-offs.

04

COD & billing leaks

Every COD collection, remittance and invoice reconciled automatically.

Features

Everything from booking to proof of delivery

Booking & AWB

Walk-in, online and bulk bookings.

  • Rate calculator by zone, weight and service
  • AWB / barcode label printing
  • Bulk upload from Excel
02

Pickups & delivery

Plan routes and assign staff.

  • Pickup scheduling and runsheets
  • Delivery app with photo / OTP proof
  • Failed-delivery and RTO handling
03

Live tracking

Every scan, every status.

  • Public tracking page and links
  • SMS / WhatsApp status alerts
  • Hub in-scan and out-scan
04

Branches & franchises

One network, clear ownership.

  • Branch and franchise logins
  • Manifests and hub transfers
  • Commission and settlement reports
05

COD, billing & payments

Get paid faster.

  • COD collection and remittance
  • GST invoices and credit customers
  • Online payments via Razorpay
06

Customer portal & API

Let business customers self-serve.

  • Corporate customer accounts
  • Booking & tracking API for e-commerce
  • Dashboards and MIS reports

How it works

How a shipment flows

  1. 01

    Book

    Customer or counter books, pays and prints the AWB label.

  2. 02

    Pick up

    Pickup assigned to the nearest staff with a runsheet.

  3. 03

    Move

    Hub scans and manifests keep every handover tracked.

  4. 04

    Deliver

    Proof of delivery captured with photo, OTP or signature.

  5. 05

    Settle

    COD remitted, invoices raised and branches settled.

Use cases

Who it is for

  • Domestic courier companies
  • Parcel & cargo franchises
  • Hyperlocal delivery
  • E-commerce logistics
  • Document & legal couriers
  • International forwarders
  • B2B distributors
  • In-house delivery fleets

FAQ

Courier Portal FAQ

Can the portal carry our own brand?

Yes. The customer portal, tracking page and mobile app are white-labelled with your name, logo, colours and domain.

Can it be customised for our process?

Yes. Rate cards, service types, branch structure, documents and reports are configured for you, and we build custom modules where needed.

Do you integrate with e-commerce stores and partners?

We provide a booking and tracking API and can integrate with stores, marketplaces, payment gateways, SMS and WhatsApp providers.

Cloud or on-premise?

Both. We can host it for you on AWS or deploy it on your own servers.

Demo

Book a free Courier Portal demo

See it working with your own workflow — and get a tailored plan and estimate. No obligation.